Customer Contact

Adrianne R. | Account Management
Melinda S. | Accounting & Billing
David S. | President & CEO
Aunerray C. | Customer Service
Heather B. | Marketing

Our goal is to always deliver extraordinary service in an efficient and empathetic manner. Representatives respond promptly to every inquiry, including: 

  • Product availability
  • Application status
  • Billing or payment status
  • Explanation of benefits
  • Claim filing information
  • Reinstatement requests
  • Verifications

We continually strive to improve the customer experience. We recognize the need to be accessible and want to make every interaction simple and straightforward. Our email communications and web self-service capabilities are state of the art.