Health care providers who provide medical care services for our TRICARE/CHAMPVA Supplement Plan insureds can find what they're looking for here. We strive to provide accurate and prompt service, and our dedicated professionals are ready to help.
In general, if the health expense is covered by TRICARE or CHAMPVA, the Supplement Insurance plan will also provide coverage, subject to applicable deductibles and pre-existing condition exclusions. The TRICARE or CHAMPVA Supplement Insurance Plan provides benefits to help pay the insured’s cost share for inpatient and outpatient care, including doctor visits, emergency room care, and prescription medications. The Supplement Insurance Plan also pays 100% of Covered Excess Charges up to the TRICARE/CHAMPVA Legal Limit. Refer to policy for exclusions, limitations, and terms under which the policies can be continued in force or discontinued. The supplement is secondary insurance to TRICARE/CHAMPVA.
Change Healthcare (CHC) is our clearing house, and you will need to complete a free registration to access claims information. If you need help with registration please see your Supervisor or Administrator.
For Claims Submitted Electronically:
Contact your Practice Management System Vendor or Change Healthcare Customer Support for assistance with obtaining claim status. Please note you can also obtain claim status via a real-time claim status inquiry. Contact your Practice Management System Vendor for additional information.
Please allow 30 days from the date you submitted your claim for a claim status to be available.
To check the status of your claim, you will need to enroll in CHC’s Customer Care Hub. Please note that you will need to register as a provider when choosing a customer type during your enrollment.
Please allow 30 days from the date you submitted your claim for a status to be available.
Please include a copy of the primary EOB with your claim form. Please note, our claims address has changed in 2025.
By Fax: 301-926-2621
If you have submitted health care claims to SelmanCo for services rendered for your TRICARE or CHAMPVA Supplement Plan insureds, the information below can help you save time. Please note:
| Real Time Eligibility Benefit Inquiry and Response 270/271 Transactions | Real Time Claim Status Inquiry and Response 276/277 Transactions | Claim Submission 835/837 Transactions | EFT | Remit Images | |
| Dates of Service on or After January 1, 2019 | Payer ID 52214 | Payer ID 52214 | Payer ID 52214 | Payer ID 52214 | Payer ID 52214 |
SelmanCo is one of the largest, privately-held US life and supplemental health insurance administration firms that specializes in reducing cost and increasing efficiency for associations, credit unions, banks, employers, and insurance companies. Our workforce of 200 professionals is headquartered in Cleveland, OH, with offices in Keene, NH and Baltimore, MD.
