Health Care Providers

Health care providers who provide medical care services for our TRICARE/CHAMPVA Supplement Plan insureds can find what they're looking for here. We strive to provide accurate and prompt service and our dedicated team of professionals is ready to help.

What's Covered?

In general, if the health expense is covered by TRICARE or CHAMPVA, the Supplement Insurance plan will also provide coverage, subject to applicable deductibles and pre-existing condition exclusions. The TRICARE or CHAMPVA Supplement Insurance Plan provides benefits to help pay the insured’s cost share for inpatient and outpatient care, including doctor visits, emergency room care, and prescription medications. The Supplement Insurance Plan also pays 100% of Covered Excess Charges up to the TRICARE/CHAMPVA Legal Limit. Refer to policy for exclusions, limitations, and terms under which the policies can be continued in force or discontinued. The supplement is secondary insurance to TRICARE/CHAMPVA.

Check Eligibility

• For eligibility, use the online Eligibility Checker. Please make sure that you have the patient's member ID/Policy number/Certificate number (located on the front of the ID card) when requesting coverage or eligibility inquiries.
• For assistance with submitting Real-Time transactions, contact your Practice Management System Vendor or Change Healthcare Customer Support. Refer to Change Healthcare Payer Dictionaries/Guidelines for detailed descriptions. Updated Payer Lists may be obtained from your software vendor or www.changehealthcare.com.

Claims

Change Healthcare (CHC) is our clearing house, and you will need to complete a free registration to access claims information. If you need help with registration please see your Supervisor or Administrator.

Check Status

We have a two options for you to follow to check the status of your claim. 

1. Call CHC Support Team for service: 1-866-506-2830. Providers should select option 1 for EFT or ERA questions.
2. Use CHC’s Payment Manager for remittance searching, viewing, printing, and downloading EOBs.

Please allow 30 days from the date you submitted your claim for a status to appear.

Get Paid for Claims

The Change Healthcare EFT service enables health care providers to have SelmanCo payments deposited electronically into their bank accounts at no cost. To begin EFT enrollment, or to make changes or updates, visit Change Healthcare:

• Phone: 866-506-2830
• Online: www.changehealthcare.com/eft >>> EPayment Request Forms

Submit a Claim

Please include a copy of the primary EOB with your claim form. Please note, our claims address has changed in 2019.

Payer IDs for Claims

If you have submitted health care claims to Selman & Company for services rendered for your TRICARE or CHAMPVA Supplement Plan insureds, the information below can help you save time. Please note:

	Real Time Eligibility Benefit Inquiry and Response 270/271 Transactions	Real Time Claim Status Inquiry and Response 276/277 Transactions	Claim Submission 835/837 Transactions	EFT	Remit Images
Dates of Service Prior to January 1, 2019	Payer ID SLMTC	Payer ID SLMTC	Payer ID TRSEL	Payer ID TRSEL	Payer ID TRSEL
Dates of Service on or After January 1, 2019	Payer ID 52214	Payer ID 52214	Payer ID 52214	Payer ID 52214	Payer ID 52214