We handle billing, claims, and customer service for different insurance companies and brokers. On behalf of your insurance company, we may have sent you some correspondence. For help with these questions please contact us and we can assist you with your inquiry. Or, call our insurance call center at 800-735-6262.
Here's what it means.
Sometimes, groups that offer insurance to their members want to switch to a new insurance company (aka, insurance carrier). When this happens, we will work with the group to transfer an existing policy to another insurance carrier. In most cases, the coverage remains the same, and there is nothing you need to do. Sometimes, you need to acknowledge the change has happened. If you have a carrier change notice, follow the directions on your letter or contact us for help.
Sometimes an insurance company (aka, insurance carrier) will take over insurance policies from another carrier. We assist with this kind of transfer of an existing policy to another insurance carrier. In most cases, the coverage remains the same, and there is nothing you need to do. Sometimes, you need to acknowledge the change has happened. If you have a takeover notice, follow the directions on your letter or contact us for help.
If there are proceeds from an insurance policy, the primary beneficiary is the designated person who will receive the proceeds when the insured person dies. Changing beneficiaries is easy to do, if you complete the correct paperwork. Each insurance company uses its own change form. Contact us for yours.
